2. Information We Collect

We collect information that you provide directly to us and information that is automatically collected when you use our services:

2.1 Personal Information

When you register or use our services, we may collect:

• Name and contact information (email address, phone number)
• Address and location information
• Date of birth and gender
• Bank Verification Number (BVN) for verification purposes
• Profile picture and avatar
• Payment and banking information (processed securely through Monnify)
• Device information and device tokens for push notifications

2.2 Usage Information

We automatically collect information about how you use our app, including:

• Order history and transaction records
• Artisan service requests and reviews
• Interactions with other users
• Device information and identifiers
• IP address and browser type
• App usage patterns and preferences

2.3 Authentication Information

If you sign in using Google OAuth, we collect your Google account information as permitted by your Google account settings.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process and manage your orders and transactions
• Connect you with verified artisans and customers
• Verify your identity and ensure platform security
• Send you notifications about orders, messages, and updates
• Process payments securely through our payment partners
• Respond to your inquiries and provide customer support
• Send you marketing communications (with your consent)
• Detect, prevent, and address technical issues and fraud
• Comply with legal obligations and protect our rights

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

4.1 Service Providers

We share information with third-party service providers who perform services on our behalf, including:

• Monnify: Payment processing and financial transactions
• Google Firebase: Cloud storage, push notifications, and analytics
• Hosting and infrastructure providers

4.2 Business Transactions

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4.3 Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities.

4.4 With Your Consent

We may share your information with third parties when you explicitly consent to such sharing.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal or regulatory purposes.

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you
• Correction: You can update or correct your personal information through your account settings
• Deletion: You can request deletion of your account and personal information
• Opt-out: You can opt-out of marketing communications by adjusting your notification settings
• Data Portability: You can request a copy of your data in a structured format

8. Third-Party Services

Our app integrates with third-party services that have their own privacy policies:

• Monnify: Payment processing service - Please review Monnify's privacy policy
• Google Firebase: Cloud services and analytics - Please review Google's privacy policy
• Google OAuth: Authentication service - Please review Google's privacy policy

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: